Frequently Asked Questions
We offer a comprehensive selection of authentic West African groceries. Our shelves include swallow flours (poundo yam, cassava, plantain), grains, palm oil, indigenous spices, local snacks, packaged beverages, and traditional seasonings.
We ship nationwide across all 50 U.S. states. standard orders are processed within 1-2 business days, and delivery typically takes 2-4 business days depending on your location. Texas orders usually arrive within 1-2 business days.
Yes. As soon as your order is packed and dispatched, you will receive an automated tracking number via email or SMS so you can monitor your package in real-time.
Your satisfaction is guaranteed. If any perishable items arrive fully damaged due to shipping delays, take a quick photo and contact us within 24 hours of delivery for a prompt replacement or refund.
We love helping home chefs. You can contact our support team via live chat or email with any questions about ingredient substitutions, recipes, or product recommendations before placing your order.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and Shop Pay.